Having problems with your Cinemabox movie and TV streaming app? We’re here to help. Most Cinemabox problems can be solved in just two or three simple steps. Here are the Cinemabox tips and tricks that you need to know about.
Everyday Cinemabox HD Problems
We will share all the solutions for problems such as listed below.
- HD cinema app no connection
- App not responding
- Cinemabox add subtitles
- App not installing
- Cinemabox not working
- No jailbreak
- Cinemabox stream to TV
These are probably all the reported bugs in this app. The good news is that you will have to follow just one or two steps to solve these Cinemabox problems.
So let’s get started and have a look at all the problems which you face while using Cinemabox app and let’s solve them all.
HD Cinema App No Connection | Cinemabox HD No signal | Cinemabox App Not Loading
Trying to get streaming but Cinemabox is telling you there’s no connection, no signal, or the app just isn’t loading? There are a few common causes for this problem. Here are two simple solutions:
1. First, the obvious. Make sure your phone is connected to the internet. We do our best, but if you’re not online Cinemabox just won’t work.
2. Is the Cinemabox server down? This does happen occasionally, when we are running routine upgrades and working to improve the app. Outages can take up to an hour, so have a cup of coffee, cool your heels and you’ll be back and streaming in no time.
How to Solve Cinemabox Not Working | Cinemabox Not Loading | Cinemabox Not Opening Problem
Many people asked us about the Cinemabox HD not responding problem, which made us think about it. The good news is that we have found a solution for this. So here it is.So you want to know how to solve this problem? Read the steps below.
- Make sure that you are using the most recent and updated version of the Cinemabox apk
- If you are facing the Cinemabox HD not opening problem while running the app on an iOS device, you might be using the old credentials for login to the app.
- Check the bellow sources to solve the Cinemabox Hd problem
CinemaBox Subtitles Problem | Cinemabox Add Subtitles | Cinemabox Remove Subtitles
This is one of the most popular Cinemabox problems, which we have came-across and we have provided a very easy and detailed solution to this.
I would really like you to follow the below linked article so that you can learn how to add subtitles on Cinemabox or how to remove subtitles from this app.
CinemaBox No Jailbreak | How to Install Cinemabox WITHOUT Jailbreak
You can also check the procedure to install Cinemabox without jailbreak on you iOS device here.
We hope we succeeded in solving all your problems regarding cinemabox app, comment below and please share the article so that it can help your friends as well, Cheers!!
Unknown
I am not able to watch certain movies and TV shows in cinemabox hd the message says an error occured while loading this movie and I can not find a fix.
Bryan Hernandez
I have the app on my LG k10 version 6.0.1 kernel version 3.10.49
2016-05-01. LGMS428
Cell phone up time: 92:35:00
THE APP OPENS BUT WHEN I CHOOSE A MOVIE CLICK ON TO WATCH IT . IT STARTS THE APP AGAIN I TRY TO SOLVE THE PROBLEM BY FORCE STOP APP REINSTAL
MY CURTENT VERSION FOR THE APP CINEMABOX HD IS 2.0.0
I been thinking if the app is having this kind of problems because of the kind of cellphone or because i have install. MOVIE HD AND ITS NEEDS TO FUNCTION AS IT IS SUPPOSED TO. AND MEGABOX HD. AND THE LAST SHOWBOX.
donald neulander
Please put a good version of independence day resurgence. I've been trying to watch it since it came out.
Cls
My cinema box is not working for most movies. I get forbidden error 403. I try to choose different streams but it's not listing other streams to choose from like it previously did. This problem started yesterday. I upgraded to the newest version and it's still doing the same thing. Any suggestions?
admin
Hi, If are using android , then kindly delete the app, and install apk file again from here https://www.dropbox.com/s/4dk88j61o8non9u/cinemabox200_.apk?dl=0
and then continue with the process, it will work surely, if not do comment again, i will solve problem,
Mimnaugh Hill
I tried but won't let me go to that link.
admin
That link is working, we just tried half an hour ago, please go ahead, or explain your problem in detail, with screenshot
admin
here is the link again,
https://www.dropbox.com/s/4dk88j61o8non9u/cinemabox200_.apk?dl=0
Unknown
I have iOS and I get the same error 403 forbidden, or can't stream try again later
Unknown
Hi stopped working on ios, won't play but opens fine.
Liam Berry
Game of thrones wont play?
[email protected] AveryEvans121173
My cinemabox on android will not playany movies, everytimei try to play a movie it boots me out right back to the begining
admin
Hello Guys, this is a 5 simple steps for android, just follow these
1) open this link
https://www.dropbox.com/s/4dk88j61o8non9u/cinemabox200_.apk?dl=0
2) Download apk file from that link
3) Run that apk file to install cinemabox app
4) Cinema box will be downloaded
5) Enjoy
For ios here are the steps
http://prntscr.com/br9484
[email protected] AveryEvans121173
My cinemabox on android will not playany movies, everytimei try to play a movie it boots me out right back to the begining
Missy
I have had cinemabox for a while now it worked great, but as of 2 weeks ago I get a message saying there was an error when loading movies. This happens for just about the three movies I try to play. I have uninstalled and reinstalled the app several times and still get the same message. I even followed the link you posted and downloaded the app that way and still the same problem. How can I fix this issue so that I can watch movies again?
Unknown
It simply states… Sorry you have encountered a problem while loading this movie & I've been having this issue since 7/10/ 2016
Lori Esterline
My cinema box keeps giving me the 403 message and the 12894 error???what does this mean? Should I delete and re-download?
Lori Esterline
My cinema box keeps giving me the 403 message and the 12894 error???what does this mean? Should I delete and re-download?
Unknown
The link you provided is not working I just did it 3 timed still says loading error
admin
Its working, Just checked
try again, it will work.
Cinemabox hd apk download link
Unknown
i have the ios version and it doesnt work with wifi. i changed the dns settings but still the same problem persists.
admin
what do you mean by dns settings?
liang cai
I'm using google nexus 7 tablet with android version 6.0.1
Installed the app CinemaBox HD from the link provided above at dropbox. I can open the app without problem, but whenever trying to play a movie or show, it first went to a black/grey blank screen for 1 or 2 seconds (looks like it was trying to enter the player mode), and then jumped out back to the original state without any info or error message as if the app was restarted.
I have tried many times, even delete and reinstall the app, but still the same thing – just simply cannot play.
I noticed couple of messages above which have the same issue. What is the problem? Can it be fixed?
Anthony Sanchez
I keep getting a 403 forbidden error every time I attempt to watch videos on my iPad mini.
cocktz
I have app and can stream movies but have never been able to download (movies). I click on download button and get no errors, but doesn't download. I could download on old version (Playbox) but for some reason Cinemabox won't. Thoughts?
p.s. I have uninstalled and redowlnloaded multiple times with no luck.
Alicia Roy
Everything i try to load it will not let me play it says this is currently unavailable or unable to play this video please fix this is becoming frustrating I've noticed it's tend to doing it more towards TV shows as opposed to movies also there's a few new movies that you guys have not put on your app yet Ghostbusters secret life of pets can you please have those
Unknown
I haven't stopped in about 3 or 4 times but when I go to download a movie I can't find where I saved it or doesn't save it
Unknown
My cinemabox keeps telling me there is a new version and then when I click on it to update, it says parse error then takes me back to "new version available click here to download" then back to parse error so on over and over again, so I can't actually get on the app. Any ideas?
Unknown
Says new version is availble, when i try to update it gives me a parsing error and restarts and i cant update it.. Galaxy S7 Edge Sprint
Michael Weherley
I tried to download a movie it does not show it downloading them more and is not saving it what do I need to do
crystal tilley
Um so all the shows the tv shoes just all of a sudden dont have the newest seasons like suites started new season i watched first two then today i go to watch new third one i saw wason there last night now none of them are there thisis same with all of the shows? What gives?
Polaniec
Having problems with audio sync sound is way off very annoying need help please
Polaniec
While watching cinematic the audio is not in sync don't know how to fix it please help
Unknown
It would seem that v2.0 will not run on android 6.0 . Use v1.1 for now and ignore the update request.
Anna
Ian the link does not work, it even kept taking me to drop box so it's probably spam. This app is not good at all half the movies don't even play and I've downloaded it from 20 different sources.
Anna
Ian the link does NOT work! It even takes me to Dropbox so best not be spam. This app is not good at all. Half the content does the even play and I've downloaded it from 20 different sources.
admin
Follow this
http://prntscr.com/bzt11d
admin
Here is the link from download
https://www.dropbox.com/s/4dk88j61o8non9u/cinemabox200_.apk?dl=0
Unknown
This new cinemabox app loads ok but none of the films work, forbidden 403 or cant get stream are near enough errors on everyfilm I start, will this be sorted anytime soon? Ive re-installed app numerous times ?
Jay Rivera
Im having problems with the audio syncing any1 know how to fix
Jay Rivera
Im having problems with the audio syncing any1 know how to fix
leesa
Almost none of the movies are working, everything is sorry unavailable. It worked pretty well till about a week or so ago. I have t g e newest version and I've installed and reinstalled. I'm dumping the app, I'll try maybe another time. Guys, there's many other apps available that work. It's extremely frusteating, what's the point of listing them if nothing ever shows.
Unknown
All I get is a black screen when I try to watch a movie
Maryknoll Vocations
CBloads well on iphone and plays OK. However when I try and cast to chromecast it won't. Sometime I am able to select other stream like 360 instead of 720. It sometimes works. When I originally installed CB from app store it worked all the time. Please fix.
Leslie
Game of thrones season 6 episode 2 says error 403, and won't play. Will you please fix this so I can watch the rest of the episodes? Thank you.
Unknown
Help me me Pleasee cimemabox worked good when. I first installed it now everything I go to watch a movie it says sorry movie encounter while trying to load this video it does it on just about every movie I click on now can anyone please help me??
Unknown
Help! My cinemabox was working great until three hours ago and now it stopped. When it starts to load it stops and shows a wifi logo with an explanation point in the background. My wifi is working fine so it's not that!
Nickijay82
Cinema box not working on my iPad or iPhone. It is saying 'cannot connect to cinema box, check your network, change DNS to 8.8.8.8 (wifi setting). Please can someone help me with this as our internet connection is fine.
Contessa Jones
I'm seeing the same thing. Please fix it!
JORDAN HARWELL
It is saying 'cannot connect to cinema box, check your network, change DNS to 8.8.8.8 (wifi setting).
JORDAN HARWELL
It is saying 'cannot connect to cinema box, check your network, change DNS to 8.8.8.8 (wifi setting).
Lori
Mine is doing the same thing��
robert gantt
Cinema box not working on my iPad. It is saying 'cannot connect to cinema box, check your network, change DNS to 8.8.8.8 (wifi setting). This started today. At times before this happened the movies would not cast but I could watch them on iPad. Most movies won't load, probably heavy server load.
Unknown
My internet connection is fine and my favourites are loading but when you click to watch a little WiFi symbol with a question mark comes up, any ideas?
Lisa Bailey
Cinemaboxhd is not working has been fine. It keeps coming up with the wifi symbol with exclaimation mark next to it. Wifi is working and so is my 4G…ive uninstalled and reinstalled and still the same. Im lost without it now. Can the cinemabox team sort it out if its your end thanks.
Jorge Chacon
Keep getting same DNS error, anyone know a solution??
Unknown
Help!!!!!! Same issues!!^^^^^^^
Nightrose
im having the same problem
Sonnya Newton
Love this app but all i have been getting for the past 2 days is a wifi logo with explanation point. Please fix.
Kavon Edwards
Help!!!!!! Same issues!!^^^^^^^
Janeyann
I'm having the same issue as above. Have reinstalled app to get latest version but still have WiFi logo with exclamation mark on it. Yet WiFi is working perfectly..Or I wouldn't be able to post this
Ahmed Shehata
I am having the same problem
Ahmed Shehata
I am having the same problem
Unknown
Was working fine and now a wifi symbol with a exclamation point.
Gerard Russomanno
I have the wifi with exclamation point also. How do we fix this!
Unknown
I have the same issue _ random WiFi logo and exclamation mark on the Cinemabox main page. I can't even see the main pages now (movies, tv series etc). My internet connection is fine. I've tried uninstalling the app, and ddownloading earlier versions but nothing seems to work. Any help would be greatly appreciated. Thanks!
crystal tilley
Yes im having same wifi symble like whats up please update us
BRG
Im having the same problem as Nickijay. I changed the dns setting but it still does not load on my ipad. It was working 2 days ago, but stopped working yesterday.
Lori
Cinema box not working on my iPad or iPhone. It is saying 'cannot connect to cinema box, check your network, change DNS to 8.8.8.8 (wifi setting). Please can someone help me with this as our internet connection is fine.
Unknown
My cinemabox was 1 day ago and now it stopped. When it starts to load it stops and shows a wifi logo with an explanation point in the background. My wifi is working fine so it's not that!. I have uninstalled and reinstalled no difference.
Unknown
on an Android Tab. Downloaded Cinemabox and it worked great.The last few days, though, it will not load. Get a WiFi icon with an exclamation instead. Tried a reload, no joy. Is anyone else having these problems?
Contessa Jones
I'm having the same issues, I thought it was my internet connection to.
Kanna Mina
Hi cinema is working at all I have the TV box it worked before but now all it do is show the WiFi sign and a question mark next to it I uninstalled it 2 times and it's still the same I used the apk file 2.1.0 please help me
Kanna Mina
Help me cinema box HD 2.1.0 is working on my TV box
Monstarr
User name and password not working
Unknown
Same hee android tablet no wifi with exclamation 2 days now same thing
Fiona Davis
I have the same problem as Kanna Mina. It was working 2 days ago but now I just get Wi-Fi sign and question mark. I'm definitely connected to the internet and it's the same on both my tablet and phone
Unknown
i think the cinema box site is down. have no idea when it will be fixed
Mary Z
it could be because the site is not working?
Mary Z
PLEASE GIVE US AN UPDATE OF WHEN PROBLEM WILL BE RESOLVED. THANKS
Unknown
I'm getting rhe same wifi sign with exclamation as everyone else. Such a shame. Some things are too good to be true. It was great while it lasted!
Unknown
hi i have the same problem. when will be fixed.???
maria z
i have also tried the dns 8888 but it did not work
cc3855
Cinema box not working on any of my android devices. Displays wifi symbol with exclamation sign. I have unistalled and reinstalled multiple times without resolving. Have tried on multiple wifi connections & on 4G LTE.
Mally H
Same problem on iPad and iPhone change dns to 8.8.8.8', seems to be a common problem, could you fix please? Thanks
Mally H
Same problem..change dns to 8.8.8.8 on iPhone and iPad. Please fix. Thank you
River144
I'm getting the same issue with the wifi sign and question mark. Is cinemabox going to respend at all??
Anand srivastava
Hi all, we just received reply from cinema box owner,
We are working on it, it will be fixed very soon.
Keep supporting us
Thanks.
This was the reply.
So we can now hope that it is going to be fixed very soon, i will update here once it will be fixed.
Thanks guys.
Laura May
I keep getting the change DNS to 8.8.8.8 too, did as instructed and still not working, please help 🙁 X
Stevie Patrick
I am haaving same issues with wifi logo….. has it been closed?
Unknown
I have tried all your solution none works
Unknown
Can someone please get back to us about the DNS 8.8.8.8 error?, Thank you! 🙂
Arm3dB1gSp00n
Any more help on the DNS 8.8.8.8 error? 🙁
TxWx trickshotting division
i have the error message change dns to 8.8.8.
is this going to be fixed soon ????
Unknown
Has the plug been pulled from cinema box?
Getting the same as everyone else quotation Mark over wifi symbol. Like it is not able to connect to the cinemabox server?
Can the cinemabox people let us know if it has been closed down?
az cchptato
My Cinema box hasn't worked for the past 4 days. I love this app and wish it would work again. I get a grayed wifi logo with and exclamation point. I miss my cinemabox.
Sue Moorhouse
Cannot get on cinemabox keep getting wifi with exclamation in front wifi is working fine
Sue Moorhouse
I am getting wifi symbol with exclamation in it , my wifi is working same my son has same problem
Keenan Latham
Working perfectly again guys, I had the same problem DNS 8.8.8.8 blah blah, but all is good.
crystal tilley
I can seee the company has times remove unliked comments but not to update us on whats going on.
crystal tilley
Im starting to think goverment shut them down.
EmGem 83
Has cinemabox been shut down? Everyone i know is getting the same problem since friday, it won't load any content at all like it isn't connecting. Shows as a wifi problem but i know my wifi is fine. Gutted!! please tell me this isn't the end of cinemabox 🙁
az cchptato
I think someone is working on the app. I still can't load anything but I can see portions of the original downloaded app. I am so addicted to this app and I am looking forward to it's return.
Stefo
All of the above, was working until a couple of days ago, problems we were having was it wouldn't cast via chrome cast now it's gone altogether and the exclamation mark DNS 8888 etc coming up what's happening and when is it getting fixed ?
Lori
Me too?
Unknown
All I have to say if it doesn't get fixed is thank you for all the free entertainment I have enjoyed on this great app!!!!!
Unknown
I'm getting the same problem please fix this I love cinema box
Michael Franqui
Update on when will it work its a great app
Mister Kay Kay Kay
You messed up big time@cinemabox… No damn solutions as of yet…lmao
Jessica
Was having same issues as above and I ended up deleting the app thinking I needed to re-install and now the app turns my phone screen completely black after entering user and pw and selecting settings and I had to hard shut down the phone each time. I'm so bummed out, I love this app and use it a lot and now I can't get it back ��
kingyfko king
Hey guys I can't seem to get many movies to cast to my chromecast
Is it the app just playing up or could it be something else ?
Ayrice Wilson
Having same problem with wifi logo. It worked intermittently last night but very slow and now today it is completely down. Please post an update please! I have enjoyed this app tremendously!
Unknown
I am having the same issues
Mary Z
the app worked for me today for a short while. i couldnt play any of the movies except the older ones. i was just clicking around but then i tried reloading the app an hour later after i exited out and it did not load again, same wifi symbol. im so bummed. i should of never exited out of app. at least i could of watched some older movies. no nothing
Unknown
I need my cb fix please baby ? come back soon!
Unknown
I need my cb fix please baby ? come back soon!
Unknown
I've had the same issue since Friday.
Please hurry and fix it
dawn tierney
As of today it is working again
EmGem 83
Still not working for me, best app ever, i'm lost without it! I can't even remember a time before cinema box lol
Cathy Lucas
Working today
Alex Cattanach
Still to check if mine is now working but i have found that some films will not play when on wifi but will play on 4g. The new legend of Tarzan for example.
i don't think it is anything to do with my service provider because a lot of films will play whilst connected to the wifi
Any ideas?????
Rohan Keswani
Same problem here… Let me know if someone knows a fix?
mbuyi grace
mine still isnt working
please fix this
i have no life without my cinemabox
JGee77
I keep getting a wifi symbol with an exclamation point on the screen. I have reset my router numerous times as well as my LG pad…and still no resolution. Please fix this issue, Cinema box is the only streaming application that streams my favorite shows I cannot find anywhere else (Like Oz TV Series) does anyone know of any other apps?
Alex Cattanach
I checked mine last night,
still not working.
Do i need to change the dns settings to 8888
EmGem 83
still not working for me, i'm using via andriod in the UK. to those who are back up and running can you suggest anything? reinstallation or any change in settings? serious withdrawls going on here! any advice appreciated, many thanks.
Tanya Mccartney
Mine wont work either
Debs Flockie
Since updating from playbox to cinemabox, i now cannot cast movies from my iPad to TV, is there a solution for this
Debs Flockie
Please help, since moving from playbox to cinemabox, I can't cast to TV, is there a easy solution?
alchen
My problem is no video to show while playing movie but there is a sound.
Maryknoll Vocations
My cinnemabox is working today. However I still have problems casting to chromecast.
Unknown
Some movies work, other movies encounter an error during loading. My main problem is the audio is distorted on a lot of the movies.
It's happening on movies that when first added had perfect audio.
Unknown
Since you included advertising on cinema box you ruined the app. I can't see a single film always with errors. Pity used to be a good app now it's ruined.
Jkail
Since you included advertising on cinema box you ruined the app. I can't see a single film always with errors. Pity used to be a good app now it's ruined.
Cathy Lucas
Now says there was a problem playing your move
Unknown
My cinema app on android streams just fine, but when i try to download movies/shows no download will start
Unknown
Can cinemabox not go fullscreen? I've just downloaded it and no matter what I do it's stuck on portrait and won't go to landscape. I'm using the leapdroid emulator on pc.
Hi Hi
I can't download the movies on my tablet any more it's telling me downloading but I check in my folder and nothing is there
Unknown
I'm facing error message "Sorry There Was an Error Encountered While Loading This Movie" when playing movie, any solution?
Linbert
does cinebox work with android 6.0.1 have uninstalled and reinstalled now using version 2.0.1 and no matter what video i click play on it attempts to load then doesnt play and goes right back to main menu but on my tablet it works fine its giving this issue on my android tv box running 6.0.1
Unknown
Can't download anymore . doesn't show them at the top .. And they don't ever show up … Fix it how?
Password
After ios10 update, I get constant pop up to enter password for playbox. The password assigned on download does not work. Keep getting account locked message. Promises to send email on how to unlock, but that never happens. Account is [email protected]. Trying desperately to get rid of this account but have succeeded in losing my mind. Is there any such thing as customer support for this app?
Unknown
2 days ago cinema box was working no problems as of yesterday 13 Oct all I'm getting is error occurred while downloading that's on movies and tv shows iv fosed stopped cleared data no joy and unistalled and tried old and new versions all with same message, can u plz fix as love cinema box using galaxy S4 android, any help would be apricated thank you
Unknown
I looked up a movie on your website and it said the movie was tnere but when i loaded it and tried to watch it it was not the movie
Candace Rivera
My favorites are messed up. When I click on the show, it takes me to a completely different show than what ot says. I watch anime, so I have a bunch of different shows in my favorites. All of them are messed up.
Unknown
Film titles arent what then plays?! Eg its the great pumpking charlie brown, actually plays his girl friday…..whats going on??!
Unknown
I am having the same problem as Unknown above.
There's no longer a download option?
A download button appears when streaming that you can click but still nothing downloads…
Unknown
I don'the have the option the cast any movies, the icon to cast is gone. Is anyone else having this problem??
JEM
Have you been hacked?
None of title cards match the films.
For instance I choose to watch "Chicken Run" ad the !movie that plays is "Dream House"
This seems to have affected your entire site
Unknown
On the iOS version, im having an issue of videos not working on wifi. When I turn off wifi, the videos load fine, but on wifi I get an error. help?
Slim
When I click a movie, a different movie pops up… let's say I click on dead pool, what starts playing is 101 dalmations…. happens with tv shows and cartoons as well. And my genres section is totally blank, I click horror and nothing shows up. Running on iOS…. please help
New user
Any updates on the fix to CB? Is it permanently dead? Owners please respond to the inquiry? Really did loved it when it worked. Please advise as to how to get it to work on my iPad
Timothy McJunkin
i cannot watch hardly any tv shows or movies. 95% of them give me all three errors from 401 to unable to find stream.
Iyad Jabbour
I cant watch anything. Its nothing but errors. Any real fix soon?
Unknown
I cannot get cinemabox to load any movies. I have installed and reinstalled several times.. Please help
Unknown
I’m also having this issue? Has it been resolved? I’m getting the following “Cannot connect to Cinemabox. Check your network, Change your d.n.s to 8.8.8.8.” Please help.